About Us

Orchestra Pit

Stage

Equipment

Ladders

Green Room

Dressing Rooms

2nd Floor:

3rd Floor:

Stage

SR

SL

General Purpose

Clean Earth Supply

Show Relay

Paging

Talkback

System Management

Stage CCTV

Stage Managers Desk

Mixing Desk

Amplifiers

FOH Speakers

Loose Speakers/Monitors

Stage Mic/Line

Speaker Outlets

Playback

Microphones / D.I.

Cable

Mix Position

Control

Fittings

Zones

Dimmers

Circuits

Onstage:

5 x 12-way, 16amp, Internally Wired Bars
3 x16amp DSL, DSR, USL, USR

FOH:

Control

Lanterns

Cable

House Tabs

BWS Drapes

BWS Borders

BWS Masking Flats

Cyclorama

Gauze

Masking Flat

Motorised Sets

Hemp Sets

Side Sets

Auditorium

Level 1

Level 2

Level 3

Control Room

Proscenium Stage

Stage Floor

Cross Over

Safety Curtain

Pros Width

Pros Height

Gallery Width

Stage Width

Stage Height

Stage Dept

Apron

Orchestra Pit

Storage

Audio Visual

Streaming Equipment

Building

Address

Phone

Contacts

A concession ticket is a reduced price ticket that may be available to the following: children (18 years and under), students, senior citizens (65 years and over only with identification) and registered disabled/unwaged (available with appropriate ID) Many of our shows have concessions available, and they must be requested at the time of booking. Concessions not requested at the time of booking cannot be allocated later. Proof of eligibility will be required when collecting tickets.
Please note that not all shows have concessions available, as they are at the discretion of the promoter of the event.

Yes, Theatre Royal is wheelchair accessible.
The Stalls has 4 removable seats for wheelchair access - D1, D20, F19 & G1
These tickets are not available online, please contact the box office on 051 874402 to book these tickets.

PLEASE NOTE:
Wheelchair accessible seating will be released 1 week prior to the performance.

For health and safety reasons, all children aged 3 and above require a ticket to enjoy a show in the Theatre Royal.
Children aged 2 and under will be admitted free of charge to all performances and are permitted to sit on the lap of a parent/guardian. Parents/Guardians must let Box Office know about their baby on arrival at the theatre. If a parent/guardian wishes to have a separate seat for their baby they must purchase a ticket accordingly.

NOTE:
Please consider customers behind you when handling your baby; it is important that you do not block the view of the child or patron behind you.
Please also consider the customers in front of you at all times.
No buggies are permitted in the auditorium. A member of our Front Of House team will assist with storing buggy.

Child Safeguarding Statement
https://theatreroyal.ie/wp-content/uploads/2022/03/Child_Safeguarding_Statement.pdf

Child Welfare Statement
https://theatreroyal.ie/wp-content/uploads/2022/03/Child_Welfare_Statement.pdf

PLEASE NOTE:
All children aged 12 and under must be accompanied by an adult at all times.

The booking fee goes toward covering the administration costs that the Theatre Royal incurs in the process of selling a ticket, such as credit card processing fees, bank charges, box office staffing and agent/administration fees.

Tickets can be purchased by cash, cheque, and credit or debit card.
If you are paying by cheque, please make crossed cheques payable to the Theatre Royal Waterford.
The credit and debit cards accepted for payments are Visa, MasterCard and Visa Debit over the telephone and in person. We accept Visa and Mastercard and Visa Debit online.

We regret that our Box Office does not provide cash back services.

The Theatre Royal can issue a Voucher Refund to customers under the following policy.

A refund can be made no later than the close of business, 4pm, on the day before the event.
A refund will be made to the value of the ticket in the form of a voucher for Theatre Royal events.
No refund or voucher can be issued on the day of the event or following an event.

In the case of a performance being cancelled or rescheduled, you may avail of a refund up to 30 days following this change.
After 30 days it will revert to our refund policy above.

When you book a ticket at the Theatre Royal, your personal information will be held in our database for the purposes of contacting you regarding an event should we need to, e.g., cancellations or seating change.
Please see our Privacy Policy for more details https://theatreroyal.ie/about/our-privacy-policy

No personal contact details can be taken from patrons under the age of 16. A parent/guardian email or phone number must be provided to be used only in the case of postponement and cancellations.

To buy a ticket, you will need to select a particular show and date.
Select your seats - available seats will be shown in green (unrestricted view) and orange (restricted view), unavailable seating will show up as pale grey.
To change the level that you would prefer to be seated in, select the dropdown menu above the seat map (if a level does not show in the down bar it is either full or is unavailable at this time).
Once you have chosen your seats click Confirm Selection.
Performances may have multiple pricing selections so you will need to choose the relevant price from the dropdown at this time.
Once happy with this, click Add to Cart.
Go to your cart in the top right hand corner to view your order.
Select your preferred delivery method (Box Office Collection or E-ticket).
Choose Continue to checkout.
You have the option to login or continue as a guest.
You will have 15 minutes to complete the order before the tickets are released.
To do so, enter your credit card details (payment by Visa, Visa Debit or MasterCard only) and select the Pay Now button underneath.
If you are paying with a voucher, there is an option in the top right and input your voucher code.
You will then receive an email confirming your booking (if you do not receive this email contact box office on +353 (0)51 874402 or boxoffice@theatreroyal.ie).
Please show your ticket on a smartphone when you arrive at Theatre Royal.
If you are collecting your tickets at Box Office please arrive 30 minutes before the performance is due to begin.

Please note that, for security reasons, we do not store your credit card details in our system.

Up to 10 tickets can be purchased on the Theatre Royal website.
If you are looking to make larger group bookings please contact the box office on +353 (0)51 874402.

Once you are satisfied with your seat allocation and have entered your credit card details on the final booking page, click Pay Now to process the booking. You will then receive an e-mail confirming your booking.

If you do not receive this email please contact Box Office on +353 (0)51 874402 or boxoffice@theatreroyal.ie

Theatre Royal is located on The Mall, in the heart of Waterford City.
BY CAR
When travelling on N9 (from Dublin), N25 ( from Wexford) or N24 ( from Limerick) follow signs for Waterford city centre and cross over the bridge. At the traffic lights, turn left and proceed down the Quay and Custom House Parade. The road will bend to the right, away from the river, with The Tower Hotel facing you. Go straight through the next set of traffic lights and the Theatre Royal is on your right hand side.
When traveling on N25 from Cork, follow signs for Waterford city centre, until you get to Parnell Street, which then becomes The Mall. The Theatre Royal is on the left hand side of The Mall.

TRAIN STATION
The train station is located approx 2km from the Theatre Royal.
Make your way across the bridge, turn left onto the Quay, continue on as far as the Tower Hotel, turn right and continue for approx 100m, Theatre Royal will be to your right. Please check Google/Apple Maps or call 051 874402 if you experience any difficulty.

BY BUS
The Bus Station is located approx 1km from Theatre Royal. Turn left onto the Quay, continue on as far as the Tower Hotel, turn right and continue for approx 100m, Theatre Royal will be to your right. Please check Google/Apple Maps or call 051 874402 if you experience any difficulty.
If coming from the Cork Road direction, disembark on Parnell Street to your right, Theatre Royal is approx 100m away

BIKING
There is a City Bike Station located directly across the road from Theatre Royal on Bank Lane.

GREEN ARTS VENUE
As Theatre Royal is a Green Arts Venue, we recommend the use of public transport, walking, cycling or car shares where possible.

As Theatre Royal is a Green Arts Venue, we recommend the use of public transport, walking, cycling, and car shares where possible.

There is a City Bike Station located directly across the road from Theatre Royal on Bank Lane.
If needed, there are electric car recharging station located in Bolton Street Carpark (behind Waterford Crystal), on Waterside, and on Parnell Street.

The Theatre Royal is located in the heart of Waterford city, and there is plenty of on-street parking in the area.
The nearest car parks areas are Bolton Street Carpark, Gasworks, Waterside, and The Quay.
If needed, there are electric car recharging station located in Bolton Street Carpark (behind Waterford Crystal), on Waterside, and on Parnell Street.

The Stage Door Bar is open on performance evenings one hour before the performance is due to begin.

During a Session, the Stage Door Bar will remain open until 5 minutes before the performance time; theatre customers have the option to bring Stage Door Bar purchased beverages into the auditorium with them and enjoy from the comfort of their seat while taking in the performance.
The Stage Door Bar will reopen at the interval.

Yes, Theatre Royal does have a Hearing Loop System.

However, certain acts do require us to have this system turned off due to technical interference.
We recommend that you contact the Theatre in advance of the performance.

Phones may be used in the Foyer, Box Office, and Bar areas.

The use of phones and recording equipment is not permitted within the Auditorium.
Any use of these devices may result in you being asked to leave, without refund.